Privacy Policy
How MIMAS Express collects, uses and protects your information
This Privacy Policy explains how MIMAS Express ("we", "us", "our") collects, uses, shares and protects the personal information of users ("you") of our website and mobile application.
1. Information We Collect
- Account information — your email address, mobile number and password when you create an account.
- Order information — delivery address, items purchased and payment status.
- Usage data — device type, browser, IP address and pages viewed, collected automatically to keep the service secure and reliable.
2. How We Use Your Information
- To create and manage your account and verify it via a one-time code.
- To process, deliver and support your orders.
- To send transactional messages such as order updates and password resets.
- To detect, prevent and address fraud, abuse and technical issues.
- To comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We share it only with delivery partners, payment processors and service providers who help us operate the service, and when required by law.
4. Data Retention
We keep your information for as long as your account is active or as needed to provide the service, resolve disputes and meet legal requirements.
5. Your Rights
You may access, update or delete your account information at any time from your profile settings, or by contacting us. Deleting your account removes your personal data except where we must retain it by law.
6. Security
Passwords are stored using industry-standard hashing and data is transmitted over encrypted connections. No method of transmission or storage is completely secure, but we work to protect your information.
7. Children's Privacy
The service is not directed to children under 13, and we do not knowingly collect personal information from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified through the app or by email.
9. Contact Us
If you have questions about this Privacy Policy, contact us at support@mimasexpress.com.